In a society is advocating for “every man for him” maintaining ethical business practice is becoming a thing of the past. The belief that “the ends justify the means” only supports the lack of integrity in all areas including business. Much of our society has lost their moral compass therefore; organizations are not pursuing towards the ultimate level of integrity and quality in their products or services. We are living in a cut throat self serving society. Leaders have no reservations in stating half truths without conviction. Leaders have to take into consideration that all the time it takes to build a business and/or career can be damaged when one’s reputation is tainted.
The idea that one can conduct business without an ethical business practice and there be no repercussion is a total fallacy. The quality and fame of your name and your business can lose stability if dealings are not founded in the principle of high integrity. People want to have leaders they can follow whether in an organization, a product or a service. Most people will follow a leader without reservations yet once that leader’s name or business is tainted by interactions that are less than fair and noble their following evaporates. This is true in any arena. How many religious, financial, organizations, institutions or products and have lost their following as result? It is innumerous.
Simultaneously, when a leader has high level of integrity they are not only supported by their clients but also by their employees. Because integrity is synonymous to a successful work environment, then commitment to exploring how to obtain optimal organizational an ethical business practice is imperative. Hurley (2006) reported that the University of Chicago surveyed 800 Americans and results showed that four of five participants had little or no confidence in the people running major corporations. This is quite troubling as Hurley explains “…a distrustful environment leads to expensive and sometimes terminal problems”. This research proposed a need for solid structure in defining organizational integrity especially as there is evidence that without it, an organization’s productivity can be severely crippled.
There is high value placed on forthrightness, honesty, honorableness, incorruptibility, principle, and sincerity in your business interactions. Companies must devise a code of ethics and integrity which exemplifies principles of integrity. These guidelines must be followed by all employees of the organization. It is important that organizations keep in mind that consumers who buy products and become unhappy with the product or the service they receive will not become repeat customers. By the same token they will be certain to let all their friends and family know of their dissatisfaction with the product and/or service. If you and your company uphold ethical business practices as principles and the cornerstone of your business matters you will succeed with repeat customers, quality brand, ultimate service along with loyal employees and followers.
Anyone who owns a business wants to be a leader in their industry this will assure them financial prosperity. But leadership’s pressing issue concerning the lack of integrity is clearly a matter needing urgent attention. A clear concise definition of organizational integrity must be devised. With a declining economy it is imperative to obtain ultimate quality in product and service and employee satisfaction hence, maximum productivity. This may mean that your organization would want to explore their customer and employee’s perception of the company’s level of integrity. Then, take appropriate steps to develop standards for a premium product or service and a productive work environment where employees will feel encouraged to work at their maximum potential.
To Your Success,